February 2024 by Chanz Meanwell
As others have stated the customer service in this store is terrible.We had a few snagging issues after having a kitchen fitted, quote stated that the work would be completed to a decorative finish. Kitchen installer didn't have time to do them as he had another job to go to. Which has left us having to resource someone else to finish it. Kitchen designer couldn't care less and just told us to take it up with customer services as it wasn't his problem.After many many phone calls and emails which went unanswered we realised that bad customer service is systemic within Wickes and not just the Lincoln store.I would advise anyone reading this to avoid Wickes at all cost.
February 2024 by Mark Jones
I like it! The staff here are all pretty knowledgeable and helpful in my experience, there?s a reasonable range of common use products but this isn?t a massive store so don?t expect the world. The good news is that Trades get 10% off (with membership)?..always! no minimum spend levels to reach and maintain each month like some of the competition. It?s a builders merchant/diy shop with kitchen design and fit dept. so please don?t be disappointed like some reviewers, that it?s less than ideal for toddlers and is actually quite dull for a day out ?not a giant mouse, dodgem or log flume in sight on any of my visits!Tiles, doors, tools, MDF, cement, PVA, paint, fence posts and panels, fixtures and fittings in abundance though!Great burger van in car park to boot, splendid baps!!!Whoop whoop!!
February 2024 by Thomas Bradford
Went to get some sealantFor the kitchen put my 2 year old in the trolly to be told to take her out of the trolly I asked if they had any with seats in the guy then rolled his eyes and said fine I?ll go have a look came back a said no so I left and went to screw fit instead
December 2023 by David Reddard
So Lincoln branch show as 5 bags of rock salt available, order 1 on click and collect for them to ring me 20mins later and say there not selling them as there keeping for store use, cheers Lincoln...
August 2023 by Alañ Heggie
anything you need it is here and if not will order
August 2023 by Vicky Graves
Terrible, no one to help when I visited there only seemed to be the till person and that's it and they said they couldn't leave that area, then I tried to book online for an appointment, sent me an email saying they tried to call which was a lie, wouldn't recommend, they clearly don't need the sales, we have ended up going somewhere else.
June 2023 by Robert Dickinson
Poor customer service, low-grade products coupled with a depressingly dull store ambience. A pity that the CEO appears to place other matters higher on his agenda than the actual shopping experience for the customer. Hardly surprising there has been a fall in share prices.
June 2023 by Theodore bundy
Terribly tedious shop. And horribly offensive to biology. Stick to what you half know. ?
May 2023 by dave Humphries
New layout more customer
May 2023 by Andy Fisher
It?s like B&Q but blue. Staff are friendly and very apologetic when their gift card system didn?t work.
April 2023 by Chris Skerratt
It's decent enough, good value for money, but each of the products I wanted were all out of stock
February 2023 by Andy Green
Great place for diy tools and hardware
February 2023 by Richard K
Why offer a service and not even bother to attempt to fulfill it.Useless staff!!!
January 2023 by Delroy Watson
A place that has everything you need. Great prices. Excellent service.
January 2023 by Lee Pollard
Great service from the team on the shop floor.