Waited 20 mins in queue just to collect drinks (already paid) finished drinks and still waiting for food. The exisiting system obviously isnt working and people asking for refund whilst still queueing for their hot drinks.
September 2021
Ordered a soya cappuccino which had bits In it and tasted disgusting. Took it back and offered an alternative said no thank you. Not offered a refund and questioned another worker to check the milk as I had said it was off. Absolutely shocking customer service. I should not have been questioned and offered a refund straight... read full comment
August 2021
Sorry to say but this visit did not reach the standard we usually find. A greatly reduced menu coupled with news at the till that numerous articles were also unavailable. One of the two jacket potatoes was fine but the second was at best second rate, the explanation that they were the last two seemed lame given the quality... read full comment
