Don’t use this company!I send a parcel on 11 of December 2023, to Eastern Europe still not delivered and there is no information about my package at all, supposed to be delivered between 3-6 working days but still nothing…. Thanks Royal Mail worsts company ever!!!AVOID THEM AT ALL COSTS !!!
January 2024
Lost my parcel after attempting to deliver it twice (not on the day I arranged re-delivery for), phoned customer services and waited over 90 minutes to speak to someone, only to be told they'll need to open an investigation and I'll hear back in a couple of weeks.