After 17 calls from this branch, me and my friend ended up walking into the customer service station. Disgusted to say the least, staff refrained to speak to me due to service status.
August 2023
Always had positive reviews of the food/service from this branch until tonight. My partner ordered a deal of 3 different pizzas. Order received was wrong on 1 pizza. Immediately rang the store to get the right order to be greeted by a negative approach blaming us on ordering wrong (on their app) yet we had confirmation... read full comment
August 2023
Got our order wrong, and wouldn’t rectify even though we had proof on our email of their mistake. Basically saying it was our fault. Poor customer service skills from PJ’s Loughborough
