Staff always helpful. They try to get the best deal they can and will ring hotels for you to ask pacific questions,
January 2020
Be careful if you make use of their holiday savings account. My partner opened one for my 30th birthday so that people could all put towards a holiday for me. I have called the Syston branch numerous times without the phone being picked up (different days and different times) and not had my email replied to. I went into... read full comment
January 2020
Asked for details on an offer with intention of booking and no one could be bothered. I'll book with virgin direct they email you back.
