Staff go on long breaks at busy times. Making long queues longer than necessary. Management could do better
January 2024
Went in today with an issue regarding some shoes purchased a couple of weeks ago. All staff very helpful including manager and we went away with a different pair of shoes and hopefully a more comfortable child :)
September 2023
Big thanks to Sam, top-notch service from him today. Helped with a return, happy to check several sizes and styles, credit to both himself & Clarks. Many thanks Sam, appreciated your help.