Called in today to get my rolex repaired and serviced , a lady took my watch of me took a look at it and said that's not real so I said are you saying my watch isn't real without even removing the back and she said yes its not real, I said strange that as it was real on my last service, very un professional I would say
March 2024
Would recommend to everyone! Laura is a massive credit to this company, went above and beyond helping me to source a watch for my wedding. From start to finish was such a simple process and felt truly valued as a customer.
March 2024
Telephoned,everybody busy with customers which I can accept,repair lady took my details and my mother's and stated someone front of house would phone me back. I explained to her that my mother had seen a particular ring in the window. Nobody had the decency to call be back. A sale gone begging so to speak.