After spending ages trying to get my app to recognise my sign-in, phone calls still didn't solve the problem, I visited the branch in Leyland. The help assistant was so helpful, kind and considerate, the problem took a lot of time and effort on his part. I can't thank him enough. Just brilliant.
October 2023
I’m fuming with our local branch for years my grandmother used Halifax and never had any issues she swore by the service and branch for this reason I opened an account with them online but since going into the branch the service is horrendous , long waits and only one cashier , I’ve been given wrong information and... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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