tried to exchange a jumper bought in newcastle. told i needed the receipt yet . also states on labelstyle number and retain for returns. picked up item at click and collect, no receipt. was told by a person in customer service to return item to newcastle store!
August 2023
Really lovely sales assistant helped us out with shopping and tourist information! Great store and fab swimming costumes!
August 2023
Marks is what it is. Their on line collection has changed and is very confusing and the returns are worse if like me you don't have an iPhone
