I went several years ago and put myself behind three people queuing at the solitary till of three that was open. Meanwhile Santander women in smart red blazers strutted round importantly, doing the old army dodge of holding a sheet of paper to show us they were "busy". Eventually, after about 5 minutes the queue behind... read full comment
October 2023
Waiting half an hour for attention, then talk to member of staff and get not needed information. Get another appointment. Not happy
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.