Just shocking...now onto my second formal complaint in a week! Missing meds and incomplete scripts for last few months. Where has it gone??. Meanwhile my health has deteriorated and staff just hang up on you! Quite possably the worst service i have ever recieved
June 2023
Absolutely pathetic!! waiting almost 30 mins every single time I go in and the customer service on this one guy today is absolutely shocking he should not be in this job!!
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.