Spoke with a lovely lady called Julie who sorted out a refund over the phone after a mix up in store. Very polite and assured me everything had been processed and even sent photos to show it had been done. Great customer service. Thank you Julie.
March 2025
The customer service woman was rude and disrespectful and making out she knows my situation and she kept saying we were swearing when we wasn’t
March 2025
Excellent and polite service.despite all competitive stores in Dunelm McDonald's, burger king and soon to open. Greggs only one local store which cannot be matched