Always pleasantly surprised by how friendly and approachable staff are here. Ordered online and returned. Next by far has the best returns process I have ever experienced. 4 star is due to size of store (used to bigger). Customer service is lovely here, served today by C at about 5pm. A real diamond, if she is temp make... read full comment
August 2022
Probably 1 of the worst next I’ve ever been to for mens clothing
October 2021
Avoid, poor or rather non existant customer service.The staff here are not interested in your custom and stand around having chats instead.Visited today and in the mens section there was 1 member of staff having a chat with a lady at the tills who then saw me (the only person in the queue) and decided to instead walk away... read full comment