The customer service when you get in there is great. But the entire new Royal Mail system IS BROKEN I work over twelve hours a day so never at home during day time hours they tried to deliver Wednesday I’m at work, they tried to re deliver Thursday I’m at work, Thursday even I used the website/app to rebook for Saturday... read full comment
August 2023
The opening hours are ridiculous here now. How are you meant to collect a parcel for someone who works full time
August 2023
I would give 0 if I could. Why keep dropping missed delivery cards without any actual delivery or contacting parcel owner if not at home. To my utmost surprise I was at the post office to collect my item which I did collect, upon getting home I saw another missed delivery card of the same item I have picked up. Meaning... read full comment