Recently switched to Nationwide following the closure of Lloyds' branch in Gillingham. Danielle and the team sorted my account switchover and I've been very happy with the service since joining.
February 2023
Lovely staff. There is great customer service provided here and it is great that the branch is still open (unlike many others on the high street unfortunately). Hope this remains the case!
October 2022
Friendly helpful and it's nice to be able to go and see someone to sort things out twice I had trouble with the ATM MACHINE outside luckily you still have a branch to go into for help cheers and keep the branch open
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.