Horrific, Idiotic Bank Manager and Staff...Never ever will I sit foot in this branch in the future. Rude, awful, disgusting in every way possible. Wow staff have absolutely No concept of customer service, sUcks, absolutely pathetic and definitely Not a happy bunch:( most horrible Experience ever...Folkestone Branch.
May 2021
Nothing against the staff, but 10-3. 3 days a week. You closed Romney and Hythe branch. Now you 1/2 closed Folkestone. Come on Natwest. Remember the people you're stepping on.
December 2020
Staff have no concept of customer service. With the current pandemic they have closed the front doors. Absolutely no explanation of what they expect you to do so once another customer came out i assumed i could go in. I was shouted atand spoken to like a naughty child
