The Fragrance Shop
3.0 -
10 votes.
Rate your experience!
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Perfumes
County Square Shopping Centre, County Square, Ashford TN23 1YD
Most Recent Comments
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March 2024
Probably the worst shopping experience i've had, very rude and obnoxious. Advisor was very quick to move me on and didn't give me a chance. Spent my money elsewhere.
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February 2024
Megan the mangeress is an absolute star! Helped me when I was getting nowhere with the dreadful online customer service. She went above and beyond to get my issue sorted for me, Thank you Megan! Gilly Green ( Spence) x
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December 2023
Customer service is very lacking time none existent in this store. I patiently waited for 10minutes to be served. When a customer service dod eventually cone available she served someone else instead. Also when purchasing, be aware that they do not provide paper receipts. Which are essential when buying gifts as you should...
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From The Fragrance Shop
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
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