Brought over £100 in change and not willing to assisted by counter staff very frustrating had to go and use coin sorter at Sainsbury's and that's another story
October 2023
I simply cannot understand how there are so much bad reviews of this place.Everything is simply perfect. I came two times. The people are lovely, they are truly here for you and help you, and I would like to say thank you again.And if you don't know how much they are nice and here for you, I don't post reviews on Google... read full comment
November 2022
Online part has a bug. You can get support only on mobile part - not on desktop. I received support 6h after I asked for it and obviously wasn't around! So now I am in queue again.In parallel, trying telephone banking - currently in the queue for 45mins!Considering visiting branch but apparently full services branches are... read full comment
Offers easy access to cash and simple transactions through a counter service. Branch colleagues available by appointment to support with banking needs.We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
