First point. Visited Hitchin store in Hertfordshire earlier today as I had a problem in that I lost a lot of data on various apps and could not retrieve it myself. First issue, door was on locked (11.55am) so it had to be opened by member of staff and on entering again it was locked, no explanation, 2 staff members present.... read full comment
May 2025
I came into Vodafone Hitchin, Mutzy store manager was absolutely fantastic. She helped me with upgrading my current phone and transferred the data across. Will definitely recommend her and her staff members
April 2025
went to collect phone before travelling abroad. staff had shut shop before 4pm on Wednesday (supposed to be 5.30pm close) with no courtesy note. now going abroad without phone. phoned Souzan at Vodafone who tried to call manager and branch, but said Vodafone had no idea why their shop wasn't open.
Visit us in 13 High Street Hitchin to speak to one of our in Store team, or call our Customer service team on 0333 304 0191, when in store you can browse our deals on mobile phones, tablets and laptops, home broadband, and SIM only deals for personal and business use. Through our award-winning network you’ll get 24/7 customer service and exciting rewards through our VeryMe loyalty scheme.
