HSBC
2.9 -
15 votes.
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Banks
1 Market Pl, Hitchin SG5 1DR
Most Recent Comments
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January 2023
Since they have done away with their counter service for transactions including the cashing of cheques, only on line or on line issues are dealt with. Nearest Branch for cashing cheques is Luton.
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May 2022
I struggle with the online and phone help desk of HSBC. Had a really good experience today with the lady (Ms Rayatt) on the desk processing business payments.
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July 2021
Absolutely shocking customer service. The deputy manager Wendy Watts was personally obstructive and rude to me in person as well as deliberately unhelpful. As an HSBC customer for 29 years I will be closing my 3 accounts over the weekend. Disgraceful.
More Comments(15)
From HSBC
Offers easy access to cash and simple transactions through a counter service. Branch colleagues available by appointment to support with banking needs.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
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