Not bothered about customers the South Asian ethnic staff members I've come across.
November 2023
Long wait behind a handful of other customers queuing at the cashiers desks. One other staff member attempting to steer customers to machines or using online banking with little success. Staff otherwise very helpful, pleasant and efficient though. Just not enough of them. This is unfortunate since Halifax branches are now... read full comment
August 2022
I've been with this site for over 25 years it used to be excellent customer service, lately i found since covid few individuals have got above their selfs, very rude not welcoming place.Few time's i dreaded going in cos of those individuals.
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