The lady working there is unfortunately very rude and could not care less about your enquiry. Sorry to say, I always give people a chance. But every single time we go there it’s awful. Money gram service - no , parcel collection - no. The customer service agent has a coffee mug on the front desk that says ‘if I look... read full comment
October 2020
All the staff are absolutely wonderful, Being from harpenden I will be the first to admit that we can be a little unforgiving as a town, and I've often witnessed staff being wrongly accused of being rude, I've been coming to this post office for many years and I have nothing but upmost respect and admiration for the post... read full comment
October 2020
I have just been into Harpenden Post Office/ WH Smith. I wanted to collect a parcel that should have been delivered to my home. The woman behind the counter asked for ID. I had left the house in a hurry and I had forgotten to bring some. I showed her my bank card but I had forgotten that it had my maiden name on it and... read full comment