terrible customer service. Entered and no one was at desk, took 5 minutes for someone to come, when they came they had attitude when i went to report it to the manager, she didn’t apologise she was only trying to back up the colleague.
August 2023
I came to London to visit my daughter who put us up in one of the hotels near her. At the desk we were greeted very politely by the members of the hotel. The rooms are very well appointed, clean, modest, clean bathrooms that offer hand and body soap. In the evening we went down to the restaurant to have dinner and ate the... read full comment
August 2023
I recently came to London to visit her and found accommodation at one of the most beautiful hotels. At check-in, we were greeted very kindly by the hotel manager and by Valentina, where they explained to us about their facility and especially about the parking which has a very good price of only £4 for 24 hours. Rooms... read full comment
