Rude and unhelpful staff. Instead of helping they always give the line ‘go online to our website for support’, rather pointless advice when I’m already in the bank
July 2021
I had to reset my online account because I had locked myself out.the lady that helped me sort my account out went above and beyond to help me.The staff at this branch are brilliant.i couldt sort my problem out over the phone.Thanks very much.
July 2021
Are you kidding me only open for 4 hours and closed on weekendsI am a keyworker so am working in the week so cannot access the bank at allVery poor service
Offers easy access to cash and simple transactions through a counter service. Branch colleagues available by appointment to support with banking needs.
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
