I am appaled at the useless call centre. Hours of waiting. Usual nonesens of we are experencing a high level Blah Blah Blah.only one branch is South. Telephone banking does not recognise key pad numbers.Awful rates of Interest.I recommend everyone reviews their accounts.We are trying to close a Smart Saver account and do... read full comment
January 2024
Efficient friendly staff...shame about the required processes
October 2023
Visiting the Co-Operative bank - Southampton branch - always a positive experience. At a time when other banks are forcing customers to use online banking, banking Apps on mobiles, then warning us about the prolific fraud and scams on these systems; always a pleasure to be served by human beings at branch, dealing with... read full comment