The Fragrance Shop
3.2 -
21 votes.
Rate your experience!
Clothing Stores,
Perfumes
Unit 114a, Cascades Shopping Centre, Commercial Rd, Portsmouth PO1 4RJ
Most Recent Comments
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June 2023
Both staff behind counter were very helpful and courteous, helping me return an online order I wasn't keen on and finding a replacement, they were really patient with me despite my indecisiveness and I came away with something I love, thank you!
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February 2023
One of the lady stuff in the shop she’s very rude and unprofessional when you ask her something doesn’t want to help you for anything. I hope someone take her out form that shop.
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January 2023
Staff are to busy talking amongst themselves ? was terrible customer service to the point it was rude don’t try ringing their customer service number it’s a joke your number 62 in a never moving que ?? easier to get a doctors appointment ?? back to buying else where.
More Comments(22)
From The Fragrance Shop
Established in 1994, The Fragrance Shop is the UK's leading independent fragrance retailer. Showcasing over 200 leading fragrance brands, The Fragrance Shops utilises a multi-channel, customer-centric business model to achieve its overall vision of being 'first for fragrance'. Regularly awarded for excellent customer service, the company's mission is to make fragrance affordable and accessible for all, focusing on staff expertise, competitive prices and continual online and high-street presence.
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