I had an extremely disappointing experience with this bank—rude and unhelpful customer service, along with zero support when facing issues with my account and statements. Withdrew my funds, closed my account and switched banks!
February 2024
Wouldn’t even bother going in there I’m sorry but we are a white country why isn’t there 1 white Person in there. Not one of the workers knew what they were doing I had to actually tell the lady how the banking worked for her to still not understand me. Barely spoke English were useless and shouldn’t be anywhere... read full comment
September 2023
I had to queue for a while, as the staff member who was in charge of the (only) counter position was operating the 'self service' machine for another customer... When it was eventually my turn, she did the same for me... Surely it would be better if the bank staff just did their job, at the counter?!?I didn't queue for... read full comment