25 minutes on hold, shouldn't be the norm, but it is sadly.
June 2024
The office feels accommodating and relaxing.
April 2024
I just spoke to a lovely young lady, who was very attentive, helpful and pleasant. My fraud issue has been resolved and I'm actually more grateful to have received a pleasant & memorable service, as opposed to my issue being sorted. Sophie, you have restored faith in humanity and I hope more people in your team have your... read full comment