Very lovely and helpful lady works at the reception desk. She kindly helped me twice when I was struggling to set up a mobile banking app.
July 2023
I came into this branch on Monday with my dying grandfather and auntie regarding my grandfather closing one of his accounts and a withdrawal. We was served by an older lady called Smitha. Her energetic was very off as she questioned why he wanted to close his account and she told us the bank needed 48 hours as it was a... read full comment
June 2023
My mum received a new bank card and tried to activate it. Didn’t work. They then ordered a new pin. Didn’t work. They then ordered a new pin again. Didn’t work. They then ordered a new card and pin. We’ve not tried it yet as only just received it but I don’t have any faith in it working. The guy i. there... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.
