Attended to talk about my accounts and what my options are for changing current, savings and ISAs. Ben asked me if I needed any help when I was in the queue, he was very helpful and happy to help. Talked to me for as long as I needed and explained all the different types of accounts available and what the accounts I currently... read full comment
August 2023
I went at a busy time so there was a queue. However I wasn't waiting too long to be served - approx 10min. When it was my turn, the young chap was very personable & helpful. I think I remember the building being a little too warm. Unfortunately I had to return approx half an hour later as another bank I needed to go to... read full comment
July 2023
Embarrassing to be told "She will have to wait" despite having four staff no que. Not very professional.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.
