May 2024 by Poppy Kelly
Upon entry, we were not acknowledged for 5 minutes along with other customers. Once seated, our orders were not taken for a further 10-15 minutes. The atmosphere was diminished due to many unsatisfied customers. Additionally, our waiter did not bring over our drinks once prepared. We watched our drinks sit on the side for about 10-15 minutes before being brought over to us. Would?ve been quicker to bring them over ourselves but were hesitant due to the hostile environment. We then asked for the bill 2 times before it was brought over. Would not recommend if you fancy acknowledgement before 2025. Our waiter failed to check up on us for the entirety of our stay and I had to ask him to bring our drinks over. We would?ve stayed for longer but service was poor. We went elsewhere for drinks instead.
May 2024 by Destiny Destiny destiny
Thank you Emma and Sam for your kind service. Good food quality and nice atmosphere.
May 2024 by Sonia Loren
The 241 cocktails were all watered down, the coke zero was out of syrup and tasted flat. There were 2 meals that sounded very similar and when I as a vegan asked why one was marked vegan and the other vegetarian I was told 'cos that's what it says on the menu'. No thought to ask the chef! We had to request sharing plates, ask for glasses to be removed from the table. Bit of a disaster really!
May 2024 by Elaine Flower
We needed fast, filling food and great service before going to the match at Wembley. Achieved all of that with a smile, how do the staff do that?
May 2024 by Krzysiek Adamiec
Food great, service too but the people at the bar need to go back to primary school to see how much is 250ml ?
May 2024 by Kayleigh White
Atrocious price increase due to an event! Really small portions unless you want to take out a new mortgage for a burger ? would not recommend!!!!! Like ever........
May 2024 by jermain joseph
Went for the unlimited wings Wednesday and it was very good the staff member who looked after us (holly) was amazing did a great job. We came a bit late so did. Not have had much time as we should buy she made sure we had more then enough wing. The wings were good quality and tasted great can't complain at all. Will go again.
May 2024 by Samantha Rubengo
We had a great time and we cant wait to come back here again. Thank you very much for your hospitality. Thanks renata for making our day specila and singing for us.
May 2024 by Dean Barker
Very disappointing experience, used to love TGI, first time back in year or so (wembley) and menu was shockingly tiny, the fajitas can only be ordered plant based, not in chicken or steak and the burgers we ordered were basic no frills burgers.Cocktails average, long island ice tea (lacked alcohol)Service, guy we had was great but all the youngsters looked disinterested and made lots of noise messing around.Errors with food, we ordered full rack got half which sent back.Bill was expensive for average food, not what it used to be!Won't be going back again!
May 2024 by thayara teixeira
waiting time was over an hour, and waitress blatantly ignored me.
May 2024 by OriginalTee
waiting time is horrible. over an hour, and as i?m writing this i still haven?t received my food.
May 2024 by Cat Cushing
Came in this evening and was seated promptly , it wasn't very busy at all probably 9 other tables. We waited for over half hour before we even saw our waitress , which wasnt an issue as we were wasting time waiting to collect someone. We ordered drinks and food on their VERY limited menu as it was an 'Event Day'. Table was sticky and cutlery was dirty. Starters was OK , nothing fantastic but alright I had potato skins which were really greasy. Mains come out and I had ordered ribs with a side salad instead of fries . My corn on the cob looked like it was cooked last week , and the waitress had taken our order wrong , so I had fries and a full salad dish came out , which we were going to be charged for. We finally got this sorted , and just as I was finishing my last bite , the waitress instantly come over and took our plates , and then another came straight after and asked to take our glasses , followed by another waitress asking to give us the bill. We paid and decided to leave as it felt like they were trying to get rid of us (this happened to another family , and another gentlemen also) 3 waitresses within 2minutes.The 'washroom' is more of a case of wash your feet on the way out, they are disgusting - I have seen public toilets cleaner!I didn't think to take photos until I left but there was no way I was going back inside to get themOverall , the place seriously needs a revamp or a cleanliness inspection , food is mediocre but quite expensive , and you need a tetanus shot to use the bathroom.
May 2024 by Renata Cornwall
Renata with the long hair was really nice to us. Gave us a great service and made us feel very welcome. We shall be back again soon. Thanks you so much
May 2024 by Rhianna Lennon-Hunte
Great service, hospitality was amazingDietary restrictions: there?s vegan options, and allergy alterations if necessaryKid-friendliness: kid meals available , burgers , chicken strips , fajitas etc?Wheelchair accessibility: there?s ramps here
May 2024 by Stephen Cheshire
A group of 20 - 10 adults, 10 kids, ate here when we went to Wembley for the FA Trophy final. It was the perfect venue for us. Our server, Luis, was really good. And one kid could eat free with one paying adult - so all the kids ate free.