I waiting 1 hours to answer me and the lady was rude with me by phone
October 2023
Awful customer service at this pharmacy and I have to review after a 3rd bad experience. Their system has been down the previous 2 times I have tried to get urgent medication and staff have been rude and dismissive both times causing stress for customers which I experienced first hand and witnessed.I just turned up before... read full comment
October 2023
This is by far the worst pharmacy ever. Very unhelpful stuff, with robotic answers. They won’t get your perception if you haven’t notify them a week in advance and received an SMS. Therefore if you need antibiotics or steroids or any urgent prescription, just forget about it.
We’ve been helping customers in our local pharmacies for over 70 years. To reduce the time you have to spend waiting for your prescription, we’ve redesigned our dispensing process and introduced new stock monitoring measures. These changes also mean our pharmacists have more time to answer questions and offer support and advice, saving you a trip to the doctor.
We also offer a range of services in our community pharmacies, from flu jabs to free NHS blood pressure checks for over 40s and stop smoking support. The services we offer vary between stores, so check our pharmacy finder to see what’s available at your local Well Pharmacy.
