Staff at this branch in general have always been helpful. During my visit yesterday there was a member of staff called Reshma who helped show me how to change my address, rename accounts, and printed and certified my address for proof of residence. I was in and out of the branch within 20 minutes or so. Good experience.
December 2023
Not at all happy with this branch!! Too many mistakes made causing me a lot of stress ? Be aware that if you open savings accounts you need to have a current account in order for the funds to be xferred on maturity. They won't xfer your money to another bank. This was not explained to me at the time when they could see... read full comment
December 2023
Great branch with very helpful and friendly staff. Divya was fantastic, an asset to the branch!
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.
Other Information
Products and services: Two levels of cover to choose from, No claim discounts (NCD) available, NCD up to 35% on contents (5+ claim free years), NCD up to 10% on buildings (5+ claim free years), Home Emergency cover (additional premium), 24 hour home emergency helpline, Legal Assistance (additional premium), UK based call centres, Quotes available online in branch or by phone, Home insurance underwritten by U K Insurance Ltd, Home Emergency & Legal Assistance underwritten by:, DAS Legal Expenses Insurance Company Limited
