I was served by Jan in your Sutton Branch.This cashier was extremely rude, lazy and no professional at all.There was nobody in the que so when I riched the counter I greeted her politely and she said to waith few seconds on which one I replied that it's ok .She was tyding her counter and sorting some money and I said that... read full comment
February 2024
A main bank closing down branches that are easily accessible for the disabled and elderly!! My poor 72 year old grandad was desperate to go to the bank and the closest one to him closed down now has to go into the main one in town with no accessibility whatsoever for people who can't walk far. Sad way the world is going... read full comment
January 2024
Good staffing today which is what customers want!!! Paula has always been welcoming & helpful. My rogue DD query was resolved quickly & Anne then helped me print out a statement to check this months debits. It makes a huge difference to have helpful staff when needed & a great comfort when worried about accounts....Not... read full comment
