Had an issue with my credit card application and had to visit the branch. The moment I entered everyone was smiling and I met Veronica. She helped me a lot, had a call with customer service and waited with me until my issue was resolved. Had an amazing customer service experience and everything was sorted out.
February 2023
Staff's are very helpful and l will recommend the bank to my friends,excellent customer service.
November 2022
Came to the branch today(8/11/22) to carry out some work.The lady greeting people on entry was friendly and helpful.While carrying out my work, I could hear her helping customers with whatever queries they had.She was helpful, knowledgeable, & generally a credit to the bank.I wish I had taken her name.But, I just wanted... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
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