Made my wife very uncomfortable over her assistance dog. Luckily another customer stood up for us and got the cafe to serve her.Shame on M&S for not having well trained customer facing staff here.
April 2022
I paid £2.40 for a sausage roll ? And it was the worst sausage roll ive even eaten in my 20 years of life I feel like ive been robbed and not only that it gave my a nose bleed 2 minutes after eating it i now have underlining health problems and the doctor says it started with a dodgy sausage roll never again and i eating... read full comment
March 2022
Manager was clearly having a bad morning. Decided to serve the customer infront of me, then the customer behind me and then attempted to serve a 3rd when i pointed out i had been waiting a while which customer 1 reinforced, to which i was given a barrage of attitude and told it was my fault when i did what anyone would... read full comment