Wait times were very long and tedious, wish a member of staff would’ve pointed me in the correct direction or asked what I needed as soon as I came in like other banks, however, Ela was extremely lovely and helpful. She’s amazing at her job and very kind
March 2024
long waits and customers only seen if they have pre-arranged appointments. Be prepared to wait for upto two hours.Some staff friendly, others are not.
February 2024
I don’t think that they know what is it customer service.
