The customer service at the main distribution center is appalling. It seems that the staff may not be properly trained. I've visited this place numerous times, and each time, my parcel has been stuck for weeks. Now, I avoid this location and send my DHL parcels from the local newsagent without any issues.
October 2023
Florence Blackwood was particularly very friendly and helpful
DHL Express offers a fast, secure, and reliable worldwide courier service from over 1,300 DHL Service Point locations nationwide – conveniently situated at your local high street or retail park near you. Send letters or parcels within the UK or internationally to over 220 countries and territories with DHL, the global leader in international shipping. Free envelopes and boxes are provided in store. Simply choose the box size you require, pack and pay in store. Pricing is based on the size of the packaging and the zone that you’re sending it to – no weighing, measuring or printing is required! Reduced CO2 emissions across our network with any parcel sent internationally from a DHL Service Point by the purchase of Sustainable Aviation Fuel.
