We visited Elys today and my 4 year old son ran away and we couldn’t find him for 10 minutes. The staff went above and beyond to help us. I was extremely shaken and crying uncontrollably and they had everyone looking. Even some amazing customers joined the search and we found him. Much to our relief he was not far but... read full comment
February 2023
The restaurant is ok choice/variety of food passable, BUT far to expensive, so will only go for a pot of tea
April 2022
Very difficult experience! Broken and missing items and refusing to speak to me. I placed an order for 4 expensive hand made glass tumblers as Ely’s had these on offer. Approximately 5 days later I received the package. It was a box within a box but only protected by tissue paper. When I opened the glass tumblers, I saw... read full comment
