We had a very pleasant experience at HSBC, 90 Baker Street, where Mr. Jabel Ahmed helped us and guided us patiently through the long and tedious process of opening a new account. A very knowledgable and customer-friendly person who we would like to be our contact with in future while working with HSBC.
October 2023
I had a wonderful experience at this branch- the wait time was long due to the system being down but staff were willing to stay past opening time to make up for this. All staff were so kind and helpful, especially Neelam who made the process of opening a bank account so simple. She informed us of everything and even showed... read full comment
October 2023
I had the privilege of experiencing HSBC Bank's outstanding service at both the Covent Garden – London branch and Baker Street - London branches in one go!On the 10th day of 10th Month of 2023.I am delighted to award them a well-deserved perfect score of 10 out of 10 for their exceptional services.From the moment I walked... read full comment
Support for all your simple or complex banking needs, with access to a counter service (Mon-Fri only), branch colleagues and specialists on site
We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.
We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery.
