March 2024 by Elaine
I love this shop lovely staff always happy and willing to help fantastic prices I take my granddaughter there and she loves it as well always come home with a bag full of things Very happy I recommend to to everyone
January 2024 by Kay
Good selection of kids arts/crafts and books. Clean store and approachable staff.
December 2023 by Ashley F
Love this store for art supplies, friendly staff and frequent sales!
November 2023 by Coral's Crafts
The store in Finchley Road has wonderful staff. They are helpful and knowledgeable. Their customer service is the accurate and they are inspirational. Shopping there is delightful and the staff also use their initiative to offer alternative stock as well as the website knowledge. Pick up a customer card to save money and get points for each £1 you spend.
March 2023 by ClaireMakeupStudio
Please review your opening hours on Google. I just literally went and it was closed at 6:28pm. You can?t advertise 7pm closure if you close before. No sign about exceptional closing hours either. Other than this always good service and always find what I need!
March 2023 by Dr. Sugna D Prabhu
I went to pick up a few things today. The cashier was so kind to point out to the more discounted version of a book I picked.
March 2023 by Busty Belle
Excellent little treasure trove for crafty items!I had an excellent shopping experience with this branch - helpful staff who looked in the back for the red glitter I needed and then also was pleasantly surprised when I got to the till and the cards I bought was on sale! Would shop here again no hesitancy!
March 2022 by Ioana Andrei
Pleased with the many arts & crafts products at good prices. Friendly atmosphere.
March 2022 by Jade Leck
Absolutely amazing customer service from every member of staff I came into contact with. Very helpful and easy to navigate around the store! 10/10 experience
March 2022 by Catherine Richardson
The merchandise is terrific and staff tremendously knowledgeable. I'd only to mention the words 'Unicorn' or 'Mermaid' and generous selection of themed stock was shown to me by a truly talented toy professional.
March 2022 by Nadia Zolfaghari
Ashlee is the best!!! Love Swiss Cottage branch she was amazing!!! Thank you!!!! Xx
March 2022 by brandon fox
had the best customer service in this store all willing to help when asked.. a lady called hayley helped me pick cracker presents and was so helpful
March 2021 by Alison Y Carter
We visited this shop with a pram and wanted to see the balloon section, but one of the staff was in our way. We asked her to let us go through nicely and she gave us a look and rolled her eyes... not something you expect to encounter when you are shopping something fun for kids (and with kids!)
March 2021 by A Toul
Very rude customer service here! I will not be shopping in this store again. Today at 1pm I came in to buy a gift and was waiting at the till point for a few minutes and I asked one of the sales assistant if someone will be coming to the till to serve (as he was just putting up balloons) and he responded with " wait until I'm finished".I've never been to a store where you have to wait to buy an item because the sales team is decorating the front and won't serve till they finish putting up balloons which should really be done in the morning. When I confronted him he ended up lying and arguing with me. Something so simple like actually buying the products should not be so hard. I have never been treated like this at a shop in my life! so unprofessional and disrespectful.