November 2023 by Jordi Heilbron
Great hotel! We have been to Sea Containers a couple of times and the hotel is perfect. Good location, friendly staff and a big breakfast buffet. Rooms and beds are also very nice!
November 2023 by emilio ghilardi
We stayed at this hotel last weekend with a couple of friends. The location of the hotel is quite unique and the view from our rooms was really special. The rooms are newly furnished, stylish and clean, but a bit small. The service is very good and their bar at the 12th floor has a remarkable view on the City. This hotel is expensive, but its location and view probably make up for it.
November 2023 by Peteys Travels
For the money this place costs per night, I'd say it is a really poor return on investment, and you can find something just as good for less or as costly but worth it!The location may look great on the map, but be aware, it isn't all that connected and you need to walk a fair bit to get a tube or find a taxi (unless lucky and one appears at the hotel).The rooms are an okay size, but again for the price, I'd be expecting more.Not saying this is a bad hotel, just for the price, I think you could do better.
October 2023 by Johanna
A wonderful discovery.The location is great, and the rooms are clean and comfortable.I really appreciated the attentive staff. Special mention to Antony, a spa practitioner who was really great. Thanks to Fatou (I'm not sure how to spell it) at reception who was very friendly, I loved following her advice and chatting with her.I was a little disappointed with access to the rooftop and bar. I was with my 15-year-old brother, who was visiting London for the first time. I also chose this hotel for the magnificent view it offered. As my younger brother was underage, I couldn't show him the view as we were refused access. So we couldn't have a coffee during the day, or even in the evening, even though he was accompanied by an adult. We were staying at the hotel and I'm disappointed that we couldn't even see the view from the rooftop.Still, I was delighted with our stay at the hotel.
October 2023 by Rainbowsprinkles
We spent 2 nights here and absolutely loved it. Every staff member we met was polite, the view we had was amazing and the room overall was great. Check in and out were easy. We used our phones to unlock our room. We booked a city view room and it had a view of both the Thames and city. The hotel bar was great but very pricey. £8 for an unopened can of beer for you to pour yourself is a bit steep. Housekeeping came everyday but didn't replenish tea & coffee pods. Our coffee machine didn't work too so extra teabags would have been nice. There is a brilliant coffee shop across the road which worked well for us. The hotel overall was brilliant and I'm sure we'll stay again in the future. Highly recommended.
October 2023 by Marisa Chand
Great bar and room service but reception staff need to be a bit more friendly. We spent long checking in due to the Awkward attitude of the receptionist. We spent a lot of money for the weekend and expected to be treated a bit more respectfully. Apart from that, all very good.Noteworthy details: Hotel is situated in a quiet street but has easy access to other locations. Southwark Station on jubilee line a few minutes walk away and taxis arrive quickly. Oxo Tower 2 minutes walk. Great location and river views, and of course, stunning hotel.
October 2023 by Kevin H
This place has a nice look. However, we ran into so many issues I was surprised. Checking in took a very long time and afterward we spent hours on the phone trying to sort out being double charged and not getting breakfast included even though our booking said it was included.The breakfast service was extremely slow, so plan accordingly. The eggs were some of the worst I have had. I even ordered an omelette and the only thing I could taste was vegetable oil (couldn't taste egg, ham, or cheese)When they serviced the room each day, they would not replace towels, so we ended up with none can had to call the front desk to get towels.We ordered room service one time. I got the Banana Creme Brulee. When it came, I noticed the custard was only 1mm (1/32") thick. The burnt (unfortunately it was well beyond carmelized) sugar layer on top was about 2mm thick. So basically all you could taste was burnt sugar as there as virtually no custard. I don't know how any kitchen could serve this as it was awful.Location was OK
October 2023 by Vivian Tran
Definitely not a 5-star hotel at all as they advertised.Had my necklace STOLEN from my room after housekeeping and they investigated and couldn?t find anything. Of course, the culprit won?t admit to it.Pillows were bad - too thin and soft, other guests exiting their rooms would cause a lot of noise.Would not stay here again.
September 2023 by P C
We stayed here for 6 nights in September first week.Everything is good... but the staff were the most amazing part!Especially like to call out ALAN who went out of his way to make us feel special and our stay a memorable one! Keep up the good work...! This is very rare!
September 2023 by Nick Iles
We spent two nights at this fantastic hotel. We were booked into a deluxe river view suite and soon after entering the room there was a problem with the rooms electricity. A technician arrived shortly but it soon appeared it was not going to be a quick fix. Joe who appeared to be managing front of house operations dealt with things in a way we would never have expected. Initially I was offered a couple of glasses of Prosecco and after explaining that was so appreciated as it was our wedding anniversary he went a step further and delivered a bottle of complimentary Champagne to our room for the inconvenience. It took the technician half an hour to fix the electrical problem but by this point Joe had decided to upgrade us to a suite for all the trouble. This transformed our stay into a truly memorable one and we will now choose Sea Containers as our base whenever visiting London!During our stay we experienced similar service in the restaurant and bars. The breakfast was very good and the drinks and views from the top floor bar were sublime.Overall we can?t recommend the hotel enough, a great location, great food and service above and beyond what we expected. 10/10Thank you!
August 2023 by 706camilla
The staff was incredible nice and helpful. The rooms are beautiful with great design features and lots of tv channels and the hotel facilities are great. Breakfast was lovely. And you can?t beat the location.
August 2023 by jlphillpot
Served its purpose for our trips/ shows and shopping Hotel clean and staff are good , lovely view of the river and very central for any part of London Hotel is good value if you don?t use mini bar etc.
August 2023 by jianings98
Service is really GOOD! Taz is so warm hearted to help us to load the luggages. The room has plenty of space with a stunning view. Location is in the central of London and close to the underground/ bus station.
August 2023 by mandclark
excellent hotel, perfect location and excellent bars on site. Staff are exceptional, rooms are modern and super clean. Breakfast is the best we've had, so much choice and excellent quality food. nothing is too much trouble!
August 2023 by Michel V
Very good location, friendly staff, nice rooms with excellent beds, fine restaurant and good opportunities to enjoy a relaxing or vibrant night in the bars Lyaness or 12th knot. Just do it and see for yourself!
