I am very happy with the help I received in this branch by Samita ( I hope I have the name right)an Asian lady who is so very friendly & efficient, I've used this Branch a few times & the staff are fantastic, they never rush you & make sure you are happy with your business
December 2023
Brilliant service at this bank, they really thought outside the box of how they could help when I visited the branch to sort something out and it was great, thank you!
As a mutual, we’re owned by, and run for, the benefit of our members* – meaning we’re free to reinvest more of our profits into improving products and services. Last year alone, we paid back half a billion pounds to members through better-value current accounts, mortgages and savings accounts. And we plan to do even more. Like investing £500 million into our branches over the next five years.
Plus, our ethos is to not only look after our members and their money, but to give back to our wider communities, too. You’ll find us in one of 650+ branches across the UK, where we look forward to saying hello.
* You’re a member when you have a current account, mortgage or savings account with us.