I was served straight away and they resolved my issue within 5mins. Very happy with the visit
January 2024
Team is better than other Metro Banks...but is unfortunately let down by lack of staff capable of opening accounts and a system which takes over an hour to open an account?So after three attempts I've given up and gone with an alternative instead (which took minutes to set up!)How does a bank survive if they can't even... read full comment
January 2024
Well staffed but not well run & some staff don't seem to know what they're doing. Had to return few weeks after opening an account to fix an issue; made to wait endlessly for the one manager who was apparently able to do simple task most other banks allow you to do online yourself
