I was absolutely appalled by my damaged goods, as normally I have great experiences with M and S.
February 2025
I’m disappointed with the hygiene at this shop. One staff member was handling croissants and pastries without gloves after unpacking boxes with his bare hands. It’s unhygienic and unacceptable. Proper food handling should be a basic standard. I won’t be buying bakery items again unless this is addressed.
January 2025
I usually have a positive experience with M&S services and appreciate how they treat their customers, even if the location isn't ideal. However, I had an unfortunate encounter with a rather unpleasant cashier in the women's section around 12:45 this afternoon. I might have been underdressed in a raincoat and glasses since... read full comment