Should customers really need to work this hard Lloyds?Missing a statement from December - it happens, right? So rang the number shown on a previous statement, went through security, gave account and sort code details only to be told "You've come through to the wrong number, this is the correct one, but I'll put you through".... read full comment
February 2023
Avoid! Avoid! Avoid! Any insurance you take up with Lloyds' Scottish Widows has an inbuilt price hicking mechanism called "random sampling", where they look at any new factors that can push up your premiums. You can't opt out either. They tell you you can and then they cancel your policy keeping all the premiums. Worse... read full comment