February 2024 by Hayley London
Lots of choice but very overpriced, clearly there?s a big mark up for the Hampstead elite! Asked for a price for a small bath toy and the woman quickly said £10 and they?re £6-£8 elsewhere.
December 2023 by Varvara Stroganova
Lovely toys and staff
December 2023 by Judith P
Please update opening hours, do you open at 10 (as the sign on the store says) or at 11?
July 2023 by Orange
My go to for gifts for younger family members. I would definitely recommend this shop to anyone looking for a unique and thoughtful gift. Staff friendly, helpful and understanding, don't listen to other comments saying the opposite been going here for what I think is over 15 years.
February 2023 by Davide Brown
Your work has met our highest approval
January 2023 by Son S
Most amazing toy store I?ve been to, maybe most amazing store full stop. The owner (and her daughter) went out of their way to help make the most appropriate purchase. I felt they genuinely care about the customer. So patient, so kind and so unusual. I wouldn?t bother going anywhere else for toys or children?s gifts. They have an incredible selection of it all and everything seems so reasonably priced.
January 2023 by S F
This toy store has the worst customer service. I don't know but the black lady working here is miserable and made snide comments about the children in the store in front of them and the parents. Please don't work in a toy store if you hate children. All the kids did was touch the figures and she didn't like it and told them not to touch it if they are not buying it. I was contemplating on buying one but didn't as she made a nasty comment about the kids touching the toys and rolling her eyes. I wouldn't buy from this place because of her attitude. Its not friendly for children.
November 2022 by Florence Redstart
Sadly this otherwise decent shop is ENORMOUSLY OVERPRICED. Duplo zoo that is £45 with John Lewis on sale here for £94? Sylvanian elephant family £12 with JL £17.99 here? while some of the staff are lovely there is a core two who are unfriendly. We have stopped shopping here due to the higher prices.
October 2022 by Anne Castellani
Nice place to find a present for a birthday.
October 2022 by Matthew Wilson
Wonderful shop!
October 2022 by Patrick Plawner
Most amazing toy shop in the Hampstead area. The owner genuinely cares to help.Amazing choice of products and such a kind, pleasant, friendly atmosphere for adults and kids.A kid's dreamland and a level of service unmatched for parents.Happy Returns are absolutely the best!
April 2022 by mareza l.
I used to come here as a child and always loved it. Great selection, kind staff and good prices.I live in New York now but whenever I visit my parents in London, Happy Returns is a guaranteed stop for my daughter. She loves everything about the place - great selection of JellyCats, super toddler toys and even some educational gifts for my older niece. Excellent inventory and they are always bringing in new toys, so it never gets old.The current owner Jenny is really wonderful. My daughter was playing with a Peppa Pig backpack but it was a bit too big for her, so Jenny got her a Peppa Pig handbag she wears the whole time now. She's great; really cares about the kids and the parents.I absolutely love Happy Returns!!
October 2021 by Lorenza Castellon
Fab toy shop and amazing service. Such a good choice.
October 2021 by Koni
You can find a wide variety of toys but it's an expensive store
October 2021 by Alicia K
Fantastic and lovely service. Includes delivery in NW3 and going the extra mile (we'd just had our second daughter and the balloons that were included in the delivery as a surprise have been a massive hit with our first)! Great selection and a very personalised experience. Highly recommend!
