Try to support this cafe if you can. When I find myself in the City, rather than grabbing a coffee in the National chains, I always head for this cafe in the Cannon Street branch of Halifax. You may have read varying reviews of the Halifax service here, but the cafe inside is well worth your visit. It supports genuinely... read full comment
July 2023
I don’t understand how an office dedicated to Halifax mortgages was unable to help me change my name on my mortgage account and had to send me to a ‘real branch’
April 2023
I walked into Cannon Street branch knowing it dealt with mortgages but needing to sort a problem out regarding a payment that I hadn't been able to find. I was quite stressed and knew that they didn't have to help me as it wasn't a mortgage query.The first assistant told me they couldn't help me and I would need to go to... read full comment
Halifax is a unique bank on the high street. Halifax colleagues go the extra mile to make things easier for customers, removing barriers and complexity from their everyday lives whether in a branch, online or over the phone.
To find out what accessibility services are available in your local branch, search for it in our branch finder.