Hair stylist did not understand the assignment. I came in for a half head balayage to go light brown to blonde. I showed my stylist pictures of Inso & even my hair in the past. Unfortunately, I walked out of the salon with my hair color the exact same as when I walked in. The worst part is I gave her feedback about my disappointment... read full comment
January 2024
Everyone is really friendly here, I always feel comfortable and happy with my results and leave feeling great!
December 2023
BLACKHEATH BRANCH.I was blocked a few years back for daring to complain about a haircut I was given, the girl in question has now either been dismissed or left... I didn't ask for styling, I wanted a CUT.Anyway, there doesn't seem to be any kind of communication between reception and management to resolve customer issues.There... read full comment
