February 2024 by Minelle Sandhu
What an absolute pleasure to shop at such a wonderful store!The staff as soon as you walk in are always on hand to help and greet you with a smile.This was my second visit to Chanel Bond Street and I have absolutely loved it! The ladies in the beauty department are always so helpful and kind. They always help me find the best products and are really good at advising and have excellent strong product knowledge.Thankyou for such a lovely shopping experience, can't wait to be back! :)
February 2024 by Ruth Adetunji
Long wait 45mins i think, but the wait was worth it, i managed to get my hands on a mini classic bag. Roby was polite and very helpful at helping me pick a colour out.
February 2024 by Stephen Lee
Awesome staff, very bougie interior, loved my experience there
February 2024 by Cosimo Capo
Fantastic experience in this incredible boutique. A myriad of details in the right places and a truly relaxing atmosphere. Thank you very much to Giuseppe G. for advising me and helping me choose the perfect gift. 5* star service
February 2024 by Christmas Is Awesome
None of the attendants came to us. We wanted to buy a denim skirt. At other stores, the attendant would come over and ask if we need any help. Apparently, that culture doesn't apply here.I suggest that you buy elsewhere. Maybe from another brand with a service mind. I bet the attendant at other stores wouldn't just ignore us and stand in a corner doing nothing.My disappointment is immeasurable, and my day is ruined.
January 2024 by Sandra O'Neill
I have had a truly wonderful experience with Georgia at the Bond Street store on Sunday, she was fabulous, attentive and made my experience at Chanel amazing, l really wasn?t 100% on the colour l had chosen, as l initially wanted the Mini flap in black. l sent a message to Georgia and went back in today, l spoke with Borja who saved the day, my experience with Chanel was amazing and due to a customer who was on a wait list ( who had not responded to messages from her SA ) l was offered the Mini Flap in black caviar leather, Thank you both for a truly amazing day. ????
January 2024 by John Ballantine
Not been but know someone who has she so talented you know who you are ???????
January 2024 by Sherie Calaro
Just wanted to share my experience with one of the most nicest person Ive met at NBS named Ellen. She was helpful, attentive, polite and was honest about what is suitable enough for me for my day to day look. She also offered me a drink while waiting. She is one of a kind. Looking forward to seeing her again soon.
January 2024 by Mercedes Parker
From the time my friend and I walked in the door, EVERYONE at Chanel on New Bond street was welcoming.Our Sales Associate Miguel was very knowledgeable about the brand and the inventory on hand.I was specifically looking for a vanity on chain that was not released in the states and he did find it for me, however outside of the United Kingdom.Although we didn?t obtain the bag I initially looked for, he showed me various bags similar in color. Together, we were able to find the perfect pink bag for me.Thank you Miguel.Mercedes ?PS. The next time I?m in London, I would definitely look for Miguel to making another purchase with Chanel.Thank you Miguel.
January 2024 by Amanda Miller
While traveling on Holiday in London my friend and I had the pleasure of meeting Miguel. He was very gracious and provided impeccable service in helping me pick out a wallet. Miguel was very patient and informative while helping me make a decision. Overall a great experience at the Chanel boutique. I will return again in hopes of Miguel being my sales associate.~Amanda M
January 2024 by Verity Amy
It?s such a fantastic experience visiting Bond Street Boutique, and this wouldn?t be without Piero.I appreciate his honesty & kindness and above all his patients. Piero is so welcoming & I will always recommend him to all my friends & family.Thank you Darling Piero for always being truly amazing.
January 2024 by Y Kim
Loved atmosphere~Some items already sold out but will be back after 25th.Good amd kind services ?
January 2024 by Lan Nguyen
So professional and luxurious. ??
January 2024 by karen Rosales
Miguel is the best of the best, he is honest and so friendly. I will recommend him.I'll definitely come back.Thank you Miguel for so good service
January 2024 by Angela P
Love the gift wrapping & inclusions of awesome samples when you get cosmetics! Currently including perfume and a mini mascara
